Question 1

What areas does KTS Solutions serve?

Accepted Answer

KTS Solutions is based in Alberta and serves businesses across Western Canada and North America. We have technicians in Alberta and Ontario, and we go where the work takes us — no project is too far.

Question 2

What types of cabling does KTS Solutions install?

Accepted Answer

We install Cat5e, Cat6, and Cat6A structured cabling, as well as single-mode and multi-mode fiber optics. All installations include Fluke testing and certification, full documentation, and cable management.

Question 3

Does KTS Solutions offer security camera installation?

Accepted Answer

Yes. We design and install complete CCTV security systems including IP and analog cameras, access control, intrusion detection, remote monitoring, and video analytics. We handle everything from design to installation and configuration.

Question 4

How long does a typical project take?

Accepted Answer

The average project takes about 5 days from initial consultation to completion. Project timelines vary based on scope — from small office setups to large-scale data center builds. We provide detailed timelines during the consultation phase.

Question 5

What warranty does KTS Solutions offer?

Accepted Answer

We provide a 15-year warranty and maintenance package on our installations. Support during the warranty period covers issues not caused by client fault, beyond basic maintenance. We stand behind our work with an unconditional satisfaction guarantee.

Question 6

Are KTS Solutions technicians certified?

Accepted Answer

Yes. All KTS Solutions technicians hold industry-standard certifications in fiber optics, structured cabling, and network design. We maintain an A+ rating with the Better Business Bureau and have served over 700 clients.

Question 7

What is the typical project budget range?

Accepted Answer

Project budgets typically range from $10,000 to $400,000 depending on scope and complexity. We offer free consultations to assess your needs and provide accurate estimates before any work begins.

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