Question 1

What areas does KTS Solutions serve?

Accepted Answer

KTS Solutions is based in Alberta and serves businesses across Canada and North America. We have technicians in Alberta and Ontario, and we go where the work takes us — no project is too far.

Question 2

What types of cabling does KTS Solutions install?

Accepted Answer

We install Cat5e, Cat6, and Cat6A structured cabling, as well as single-mode and multi-mode fiber optics. All installations include Fluke testing and certification, full documentation, and cable management.

Question 3

Does KTS Solutions offer security camera installation?

Accepted Answer

Yes. We design and install complete CCTV security systems including IP and analog cameras, access control, intrusion detection, remote monitoring, and video analytics. We handle everything from design to installation and configuration.

Question 4

Does KTS provide commercial audio-visual systems?

Accepted Answer

Yes. KTS designs, installs and supports commercial audio-visual systems, including Microsoft Teams Rooms, video conferencing, meeting-room displays, cameras, microphones, speakers, digital signage and AV-over-IP. We can also provide the structured cabling, fibre, switching and network configuration supporting the AV environment.

Question 5

How long does a typical project take?

Accepted Answer

Project timelines depend on the number of locations, technical complexity, material availability, site-access requirements and whether work must be completed in an active environment. KTS provides a defined schedule and deployment plan before work begins, from single-site service calls to multi-location national rollouts.

Question 6

What warranty does KTS Solutions provide?

Accepted Answer

Warranty coverage depends on the system, manufacturer and project scope. Eligible structured-cabling installations may include extended manufacturer-backed warranty coverage when installed and certified under the applicable program. Every proposal identifies the workmanship, equipment and manufacturer warranty terms that apply to the project.

Question 7

Are KTS Solutions technicians certified?

Accepted Answer

The KTS team includes trained and certified professionals in fibre optics, structured cabling, network infrastructure, wireless systems, security and audio-visual technology. Qualifications are assigned according to each project's technical requirements. We maintain an A+ rating with the Better Business Bureau and have served over 700 clients.

Question 8

What is the typical project budget range?

Accepted Answer

Project budgets typically range from $10,000 to $400,000 depending on scope and complexity. We offer free consultations to assess your needs and provide accurate estimates before any work begins.

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